A PHI Company

We're connected to you by more than power lines.

Service Requests

Overview

Whether you need to start a new service, to transfer your service to stop service or to update your account information, Delmarva Power wants to help make this as easy and effortless as possible. Simply let us know which service you need assistance with.

  • Start or Stop Your Service
    Visit this area to request electric service. Delmarva Power will be pleased to accept more than one individual customer name on the electric service account, and all individuals who apply for service will have their names listed as customers of record.
  • Update Your Account Information
    Visit this area to update or make changes to your Delmarva Power account information.
  • Read Your Meter
    Delmarva Power schedules a reading of your meter at approximately the same time each month. Visit this section for tips on how to read your meter, meter access and more.
  • Report an Outage
    Delmarva Power is committed to providing reliable electric service to all our customers. Sometimes, however, power outages do occur. Find out what to do if your power goes out by visiting this area of our Web site.
  • Check the Status of an Outage
    Delmarva Power is committed to getting your electric service restored quickly, in the event that you experience a power outage. Find out how to check the status of your restoration by visiting this area of our Web site.
  • Report a Natural Gas Leak
    Delmarva Power is committed to the safety of our customers. Find out how to report a natural gas leak by visiting this area of our Web site.
  • Special Assistance
    At Delmarva Power, we've developed several programs to handle the special needs of our customers. Click on the link above to obtain additional information about life-support equipment, third-party notification and more.
  • Interconnection Standards for generators (including renewable generation)
    Customers interested in connecting small generation equipment to be interconnected and operated in parallel with the electric distribution system owned by Delmarva Power, in the form of traditional generation or renewable generation (wind, PV solar, etc.), can view technical and procedural requirements and application forms."